Privacy and Terms of Use
West Lothian Council uses reasonable efforts to include comprehensive and up-date information on this website. It does not however, make any representation as to its accuracy or completeness. West Lothian Council, its suppliers and other parties involved in creating and delivering this website's contents are not liable for any damages arising from use of this site.
Copyright
Copyright of the content of the Positive Destinations website - consisting of design, text, graphics, images, source code and other materials - remains at all times the property of the council or with associated third parties.
The council grants permission to electronically copy, and print to hard copy, and otherwise to use information from this website only for private or educational use, and in terms of the legislation on the re-use of public information.
The Council will use its best endeavours to refrain from using material in which the copyright belongs to another party except where permitted by law or with the consent of the copyright holder. Where appropriate, the council will acknowledge copyright belonging to third parties in relation to any such material used.
External Web Links
Please also note that West Lothian Council is not responsible for the content or availability of any external sites to which it may link to.
Privacy Notice
West Lothian Council are committed to protecting the privacy of those using our website and the confidentiality of any personal information which is provided to us.
We will always ensure that your personal information is kept accurate and secure, in line with data protection legislation, and we will only collect the minimum information necessary to fulfil a particular purpose; when we don't have a need to keep information about you, it will be disposed of in a secure manner.
We will never share your personal information with third parties for commercial or marketing purposes, without your explicit consent.
Note that this privacy policy does not cover links within this site to other third party websites.
The personal information we collect:
West Lothian Council may hold the following personal information:
- Name
- Address
- Telephone Number
- Email Address
Only the information required to process your booking will be asked for and recorded.
How we get your personal information and why we have it.
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- To allow us to process your reservation, booking or enquiry
- To allow us to send you more information on our facilities
We use the information that you have given us in order to process your reservation, booking or enquiry and to provide the service requested.
The legal basis for processing the data is: We have a contractual obligation to provide the service requested.
Who we will share your information with?
We will never share your personal information with a third party unless you have provided us with explicit permission to do so.
How long do we keep your information?
We will keep your information for 5 years from the date of your last enquiry.
Your rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
To make a request please contact us at West Lothian Civic Centre, Howden South Road, Livingston, West Lothian, EH54 6FF
Providing accurate information
It is important that we hold accurate and up to date information about you in order to process your booking or enquiry. If any of your details have changed, or change in the future, please ensure that you tell us as soon as possible so that we can update your records.
Further information
If you have any questions or concerns about how your information is used, please contact us at the address above. You can also contact the Data Protection Officer, West Lothian Council, West Lothian Civic Centre, Howden South Road, Livingston, West Lothian, EH54 6FF, email: dataprotectionofficer@westlothian.gov.uk (opens new window)
More information about data protection and how it applies to you, including how to make a complaint, is available from the Information Commissioner's Office at https://ico.org.uk/ (opens new window)
The ICO's address:
Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Helpline number: 0303 123 1113
Our contact details
Name: West Lothian Council
Address: West Lothian Civic Centre, Howden South Road, Livingston, West Lothian, EH54 6FF
Phone number: 01506 280000